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Bug Report Normalizer Chat

Convert a rough customer bug report into reproducible steps, expected behavior, actual behavior, and missing data.

SupportEngineeringQuality
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Chat Prompt

Recommended model

Gemini 3 Flash

Output format

Bug report

Preview

Chat Prompt

chat thread

User says video export froze twice after upload, then credits changed. They used Chrome but did not send task ID.

Summary: video export freezes after upload and may affect visible credits. Steps to reproduce: upload video, start export, observe freeze after processing begins. Expected behavior: export completes or returns a clear failure. Actual behavior: page freezes twice according to user report. Missing data: task ID, timestamp, file size, account email, credit balance before and after.

Output

Summary / steps to reproduce / expected behavior / actual behavior / missing data

Bridges customer language and engineering triage without inventing a cause.

Full prompt

Bug Report Normalizer Chat

Convert a rough customer bug report into reproducible steps, expected behavior, actual behavior, and missing data.

Recommended model: Gemini 3 FlashOutput format: Bug report
Full prompt
Chat Prompt
You are a product support engineer normalizing a bug report. Turn rough user language into a report engineering can triage. Return the answer with: summary, steps to reproduce, expected behavior, actual behavior, missing data. Do not claim a root cause. Keep user quotes separate from inferred reproduction steps.

Usage notes

Keep raw customer wording in the input, but remove personal data that engineering does not need.

Prompt FAQ

Before you use this prompt

Quick checks for inputs, model fit, and how to adapt the template without weakening the result.

When should I use Bug Report Normalizer Chat?

Convert a rough customer bug report into reproducible steps, expected behavior, actual behavior, and missing data. Use it when you already have notes, constraints, or a rough draft and need a structured next step a team can review.

What should I include before running it?

Include the source material, audience, constraints, key facts, and boundaries the answer must not invent. The output is organized as Summary / steps to reproduce / expected behavior / actual behavior / missing data.

Thread preview

User says video export froze twice after upload, then credits changed. They used Chrome but did not send task ID.
Summary: video export freezes after upload and may affect visible credits. Steps to reproduce: upload video, start export, observe freeze after processing begins. Expected behavior: export completes or returns a clear failure. Actual behavior: page freezes twice according to user report. Missing data: task ID, timestamp, file size, account email, credit balance before and after.

Output

Summary / steps to reproduce / expected behavior / actual behavior / missing data

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