Trust & policies
Terms of Service
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Overview
These Terms of Service explain the basic rules for using Rivya, including the website, account system, subscriptions, credit packs, chat, image, video, audio workflows, and related support surfaces. The goal is to set clear expectations so you know where things stand before you rely on the service.
By accessing or using Rivya, you agree to these Terms.
Eligibility And Accounts
You must be legally able to use the service under applicable law.
You are responsible for:
- providing accurate account information
- keeping your login credentials secure
- all activity that occurs under your account
You may not share access in a way that violates your plan, applicable law, or platform safety requirements.
Rivya Services
Rivya provides access to AI-assisted workflows, which may include:
- chat and prompt-based assistance
- image generation and editing
- video generation and iteration
- voice, dialogue, sound effects, audio cleanup, and other audio-related generation or processing
- model discovery, billing, credits, and history features
Features, model availability, pricing, optional integrations, and usage limits may change over time.
Credits, Subscriptions, And Purchases
We try to keep billing simple and predictable. Rivya may offer:
- free access tiers
- recurring subscriptions
- one-time credit packs
- other one-time offers when listed in the service
Some credit packs may be available without a paid subscription. Credits may be granted, refreshed, expire, or be consumed according to the current pricing, billing, and product rules shown in the service. Purchased plans, credit packs, and renewals are subject to the payment terms presented at checkout.
Unless otherwise stated or required by law:
- fees are charged in advance
- completed purchases are non-refundable
- credit usage is deducted based on the workflow or model used
If a generation run or chat run fails after credits were reserved, Rivya may automatically return reserved credits or reverse the related usage record. We do this to keep billing fair, but that operational credit adjustment does not create a right to a cash refund.
Subscription management, cancellation, and payment-method changes are handled through the billing flows made available in the product, which may include Stripe customer portal tools. Timing and effect of those changes depend on the current billing state and Stripe processing.
Acceptable Use
You agree not to use Rivya to:
- violate applicable laws or regulations
- infringe intellectual property or privacy rights
- upload malware, exploit code, or harmful content
- attempt unauthorized access to systems, accounts, or provider infrastructure
- generate, distribute, or facilitate abusive, fraudulent, or prohibited content
- interfere with the service, other users, or platform security
We may investigate misuse and take action including rate limits, suspensions, task rejection, credit reversal, or account termination where appropriate.
Your Content
You retain rights you hold in prompts, uploads, and other content you submit to Rivya.
You grant Rivya the limited rights necessary to:
- operate the service
- process generation requests
- store outputs and task history
- provide support, billing, and technical maintenance
You are responsible for ensuring that you have the rights to use the content you submit.
Generated Outputs
AI-generated outputs can be fast and useful, but they can also be inaccurate, incomplete, delayed, or unsuitable for a particular use case.
As between you and Rivya, and to the extent permitted by applicable law, you own the outputs generated through your account. If any rights in those outputs vest in Rivya, Rivya assigns them to you.
Rivya does not guarantee that outputs are unique, non-infringing, error-free, or suitable for every commercial use without review.
You are responsible for reviewing outputs before publishing, distributing, relying on, or using them in production, business, legal, medical, financial, or safety-sensitive contexts. You are also responsible for making sure you have the rights to use any prompts, uploads, source materials, logos, likenesses, or other inputs you submit. Use of outputs may still depend on the model used, third-party provider terms, and applicable law.
Third-Party Providers
Rivya may rely on third-party providers for payments, sign-in, infrastructure, storage, email delivery, AI generation, chat routing, analytics, abuse prevention, or support tooling. That means some parts of the experience depend on third-party systems outside Rivya's direct control.
Suspension And Termination
We hope not to need this, but we may suspend or terminate access if:
- you violate these Terms
- your use creates legal, billing, security, or abuse risk
- a payment is reversed or determined to be fraudulent
- continued service is no longer operationally feasible
We may also reject tasks, rate-limit requests, or reverse reserved credits when a run fails, is abusive, or cannot be completed safely.
You may stop using Rivya at any time. Subscription cancellation rules and account-management tools are governed by the billing flows available in the service.
Disclaimers
Rivya is provided on an "as available" basis. We do not guarantee uninterrupted availability, error-free operation, or that every model, provider, or workflow will remain available indefinitely, even though we aim to keep the experience dependable.
Limitation Of Liability
To the maximum extent permitted by law, Rivya and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities arising from your use of the service.
Changes To These Terms
We may update these Terms from time to time. When we do, we will revise the effective date on this page and may provide additional notice where appropriate.
Contact
If you have questions about these Terms, please contact us. We will try to explain the practical side as clearly as we can.