Rivya AI Help Center: Guides, Models and Billing

Rivya brings AI chat, image, video and audio tools into one workspace. Use this help center to choose a workflow, prepare inputs, understand charges and review results before sharing them.

If this is your first visit, follow Getting Started. For a product introduction, read What Is Rivya?. The blog covers examples and model comparisons; these docs explain how the product works and where its limits are.

Start with the right workspace

• Studio: choose Chat, Image, Video or Audio for signed-in work. These are separate workspaces, not an automatic production sequence.

• Current features: check what Rivya currently offers.

• Public pages and signed-in work: understand the difference between browsing, preparing inputs and submitting a task.

• Model availability: check whether a model can run. A public model page may remain visible while generation is paused or coming soon.

Choose a model and prepare your inputs

Browse the model catalog or tool directory when you already know what you want to use. For help choosing, start with Models and Tools.

• Model fields and parameters: find out which controls depend on the model and mode.

• References and uploads: check accepted files, counts, sizes and duration limits before uploading.

• Prompt writing: describe the result, constraints and details that matter.

• Prompt templates: adapt an example to your own task and model.

• Rivya Prompt Clipper: prepare a brief locally from webpage text, then copy it into Rivya. The optional extension does not generate media or submit the task for you.

Create and review your result

Input support and controls vary by model. Changing the interface language does not translate existing results. Review the actual output before treating it as ready to publish.

Understand prices and credits

Use Pricing to compare subscriptions and credit packs, then review the estimate for the task you plan to submit.

• Credits and billing: balances, expiry, reserved credits and final charges.

• Plans and packs: recurring subscriptions and one-time credit purchases.

• Pricing FAQ: answers to common purchase questions.

• Payment checkout: what to check after paying and when account state has not updated.

Find a task or resolve a problem

• Task lifecycle: understand task states before submitting another request.

• Queues and waiting: what to check when generation is still pending.

• Failed tasks and refunds: distinguish task failure, credit returns and refund questions.

• History and saved conversations: find previous work and understand what can be reopened.

• Output downloads: save the result you need to keep or deliver.

• Notifications: review account and task notices.

• Troubleshooting: work through access, upload, generation and payment problems.

If a submission's outcome is unclear, check its existing record before trying again. A page refresh or missing notification does not by itself prove the task failed.

Connect an app or script

• API overview: start with the developer documentation.

• API quickstart: follow key setup, a generation request and a status check.

• API model reference: check request fields and examples for API models.

• Developer hub: access the online debugger and API key setup links.

Check data handling and publication rights

Read Data and provider processing before sending sensitive materials. A supported reference file can reach external infrastructure during upload, before generation starts.

• Commercial use and rights: separate rights to inputs, rights to results and permission to publish.

• Providers and commercial review: compare the checks needed for different tasks and services.

• Commercial review checklist: review the final version and its intended use.

• Terms of Service and Privacy Policy: read the applicable policies.

For unfamiliar product terms, use the glossary.