A user says their audio prompt page loads but the player stays silent after upload.
Severity: medium. Category: audio playback / media asset. Likely cause: file exists but browser cannot decode it, or the URL points to draft example that was not regenerated. Missing evidence: browser console, network status, content-type, and afinfo result. First reply: ask for the URL, browser, and timestamp while confirming we are checking the media asset. Escalate if multiple templates share the same silent file.
Chat Prompt
Recommended model: Gemini 3 Flash
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